Hans Rosling, prise 2

Après une première présentation remarquée à TED, Mr Rosling revient avec une autre présentation extrêmement simple et efficace.

La compétition

Obsessing about your competitors, trying to match or best their offerings, spending time each day wanting to know what they are doing, and/or measuring your company against them—these activities have no great or winning outcome. Instead you are simply prohibiting your company from finding its own way to be truly meaningful to its Clients, staff and prospects. You block your company from finding its own identity and engaging with the people who pay the bills... Your competitors have never paid your bills and they never will.

- Howard Mann

Inside-out ou outside-in ?

The Outside-In Approach to Customer Service.
(HBS)

Electrolux et le design

Les finalistes de l'Electrolux Design Lab.

Toyota lost his way

En n'ayant pas le pouls de sa clientèle. Ah ah!

Performance Review

Get rid of it ! (G&M)

The author recommends performance discussions start with the boss asking a subordinate three questions. The boss is not allowed to provide any reactions to the answers.

1. What do you like to get in the way of supervision that helps you operate effectively? Give an example or two to illustrate what that type of help/support/treatment from a boss distinctively does for you.

2. What have you gotten from a boss with whom you’ve previously worked that doesn’t sit very well with you? Give an example or two of what you’ve found distracting or got in the way of your preferred mode of operating.

3. What do I need to understand about you that I can be alert to in terms of providing you the type of help/support/advice/treatment that you’d like to receive? Can you tell me something about your background that might make this too vivid to ignore?

Then the boss answers three similar questions. They explore what the boss would like to get from an employee to provide the level of oversight needed; what inclinations you have that you think might have hurt the performance of a subordinate; and what are the distinctive features of the type of relationship you like to have with a subordinate, and how do you go about creating it.

IAM

Master in Business Imagination (MBI)

The MBA degree to be replaced by a new MBI – master’s in business imagination. On his blog, he says the degree would no longer churn out administrators but instead prepare students for a fast-paced future by “abandoning any pretence that the skills of yesterday will be important tomorrow.” Here’s what he would expect of graduates.

(via G&M)

BAC: apprendre à apprendre.
MBA: apprendre à douter ?

Un ancien paradis

À visiter il y a 30 ans: Gagra en Russie.

Deux annonces liées au lithium

Fer lithié: Candiac aura la plus grosse usine au monde.
Coming lithium shortage ?

Dans le deuxième article, une théorie qui veut que les États-Unis soient en Afghanistan pour sécuriser des réserves de lithium.