Carol Bartz (Yahoo) sur le management

À propos des évaluations :

If I had my way I wouldn’t do annual reviews, if I felt that everybody would be more honest about positive and negative feedback along the way. I think the annual review process is so antiquated. I almost would rather ask each employee to tell us if they’ve had a meaningful conversation with their manager this quarter. Yes or no. And if they say no, they ought to have one. I don’t even need to know what it is. But if you viewed it as meaningful, then that’s all that counts.

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À propos du management et de l'apprentissage :

I also think people should understand that they will learn more from a bad manager than a good manager. They tend to get into a cycle where they’re so frustrated that they aren’t paying attention actually to what’s happening to them. When you have a good manager things go so well that you don’t even know why it’s going well because it just feels fine.

When you have a bad manager you have to look at what’s irritating you and say: “Would I do that? Would I make those choices? Would I talk to me that way? How would I do this?”

When people come to me and say, “I can’t work for so-and-so anymore,” I say, “Well, what have you learned from so-and-so?” People want to take a bad situation and say, “Oh, it’s bad.” No, no. You have to deal with what you’re dealt. Otherwise you’re going to run from something and not to something. And you should never run from something.

Tiré de la série Corner Office du NewYork Times.